Episode 6: Mastering Transformational Leadership in Healthcare
In this episode, Michael Duggan, CEO of @peakrecruiter, sits down with Laurie Smith, CEO & Executive Coach of Elevating Healthcare Leadership Impact® (EHLI), for a masterclass in transformational healthcare leadership. With more than 30 years of experience as a healthcare executive and executive coach, Laurie shares how leadership—when done intentionally—becomes one of the most powerful levers for improving culture, clinical outcomes, and organizational performance.
Drawing from a real-world case study at Norman Regional Health System, this conversation explores how aligned leadership teams achieved measurable results, including an 80% reduction in CLABSI rates, improved psychological safety, reduced turnover, and accelerated readiness for Magnet and CARF accreditation.
Episode 5: Revolutionizing Patient Feedback in Healthcare with Steve Peltzman
In this forward-thinking episode of Beyond the Bedside, host Michael Duggan sits down with Steve Peltzman, CEO of FeedbackNow — a leader transforming patient experience through real-time insight, transparency, and technology. They explore how listening to patients in the moment (not weeks after discharge) is reshaping care, improving outcomes, and strengthening trust.
Key Insights
- Why traditional HCAHPS surveys no longer reflect the true patient voice.
- How real-time feedback drives immediate improvement
- Building cultures that truly listen
- Technology that strengthens — not replaces — human empathy
- What leaders must prioritize for better patient experience
Episode 4: The Future of Healthcare: Virtual Nurses & AI Doctors
In this visionary episode of Beyond the Bedside, host Michael Duggan sits down with Dr. Bonnie Clipper—a nationally recognized nurse futurist, innovation strategist, and pioneer in virtual nursing. With over two decades of leadership experience, Dr. Clipper has been at the forefront of integrating technology into nursing practice to enhance workflows, reduce burnout, and improve patient outcomes.
From bedside care to boardroom innovation, Dr. Clipper shares her transformative journey and reveals how AI, virtual care, and innovation cultures are redefining the nursing landscape.
Episode 3: Building the Future of Healthcare Leadership with Geoffrey Roche
In this powerful episode of Beyond the Bedside, host Michael Duggan sits down with Geoffrey Roche—a nationally recognized healthcare leader, diversity advocate, and education innovator shaping the future of workforce development.
From his roots as the son of a nurse to becoming a Forbes Business Council leader, Geoffrey shares his journey of mentorship, resilience, and purpose in reimagining healthcare leadership.
Episode 2: Building Culture & Career Growth: Leadership Insights with Jen Law, CHRO of Vail Health
In this powerful episode of Beyond the Bedside, host Michael Duggan sits down with Jen Law, Chief Human Resources Officer at Vail Health, whose 20+ year career in HR has spanned hospitality and healthcare.
From career growth strategies to workforce wellbeing innovations, Jen shares actionable insights on leadership, employee engagement, and building a thriving organizational culture.
Episode 1 – Leading with Purpose- Innovation & Equity in Healthcare with Genevieve Caruncho-Simpson
In this FIRST powerful episode of Beyond the Bedside, host Michael Duggan sits down with Genevieve Caruncho-Simpson—named one of Modern Healthcare’s Top 25 Emerging Leaders and Top 25 Minority Leaders.
From personal tragedy to national recognition, Genevieve shares her journey of resilience, authenticity, and purpose in the ever-complex world of healthcare.
