Episode 9: The Future of Healthcare Leadership | AI, Innovation & Healthcare Transformation
What does real healthcare transformation look like—and why is AI only part of the answer?
In Episode 9 of Beyond the Bedside, Michael Duggan sits down with Mark Hallman, Managing Partner of 3 AEM Partners, to explore the future of healthcare leadership, innovation, operations, and patient-centered transformation.
Drawing from leadership experience at Cleveland Clinic, JPS Health Network, and Centura Health, Mark shares practical insights into what separates organizations that genuinely transform from those that simply rebrand existing problems.
This conversation explores how healthcare leaders can use AI, automation, digital health, virtual care, culture, transparency, and strategic partnerships to improve patient experience, reduce administrative burden, strengthen operations, and create sustainable community impact.
Episode 8: The Hidden Power of Self-Knowledge in Healthcare Leadership with Amanda Fernandez
How does a practicing surgeon become a hospital CEO — and what does it take to lead a health system through workforce shortages, financial pressure, and AI disruption?
Burnout in healthcare isn’t just about exhaustion.
It’s about losing connection — to yourself, your purpose, and the reason you entered healthcare in the first place.
In this deeply personal and powerful episode, Michael Duggan, CEO of peakrecruiter, sits down with Amanda Fernandez, registered nurse, healthcare leader, and mental health advocate, to discuss the realities of provider burnout, leadership, ADHD, staffing shortages, and the hidden emotional weight healthcare professionals carry every day.
Amanda shares her personal journey navigating burnout, leadership, and being diagnosed with ADHD as a young nurse and single parent — and how self-awareness completely changed the way she leads, works, and lives.
This conversation explores what healthcare organizations often miss about psychological safety, mental health, and the real day-to-day experiences of frontline teams.
Episode 7: Surgeon to Hospital CEO | Leadership, AI Innovation & Executive Strategy with Dr. Naidu
How does a practicing surgeon become a hospital CEO — and what does it take to lead a health system through workforce shortages, financial pressure, and AI disruption?
In this episode, Michael Duggan (CEO of @peakrecruiter) sits down with Dr. Murali Naidu, physician executive and CEO of San Ramon Regional Medical Center, to discuss healthcare leadership, hospital strategy, and the future of AI in healthcare delivery.
Dr. Naidu shares his journey from the operating room to the C-suite, revealing the mindset shifts required to move from hands-on patient care to executive-level influence. He also explains why accountability, innovation, and risk-taking are critical traits for today’s healthcare executives.
As Dr. Naidu prepares to transition into a leadership role at Vitea — a company focused on helping health systems safely adopt artificial intelligence — this conversation dives deep into the real opportunities and risks of AI in hospitals.
Episode 6: Mastering Transformational Leadership in Healthcare
In this episode, Michael Duggan, CEO of @peakrecruiter, sits down with Laurie Smith, CEO & Executive Coach of Elevating Healthcare Leadership Impact® (EHLI), for a masterclass in transformational healthcare leadership. With more than 30 years of experience as a healthcare executive and executive coach, Laurie shares how leadership—when done intentionally—becomes one of the most powerful levers for improving culture, clinical outcomes, and organizational performance.
Drawing from a real-world case study at Norman Regional Health System, this conversation explores how aligned leadership teams achieved measurable results, including an 80% reduction in CLABSI rates, improved psychological safety, reduced turnover, and accelerated readiness for Magnet and CARF accreditation.
Episode 5: Revolutionizing Patient Feedback in Healthcare with Steve Peltzman
In this forward-thinking episode of Beyond the Bedside, host Michael Duggan sits down with Steve Peltzman, CEO of FeedbackNow — a leader transforming patient experience through real-time insight, transparency, and technology. They explore how listening to patients in the moment (not weeks after discharge) is reshaping care, improving outcomes, and strengthening trust.
Key Insights
- Why traditional HCAHPS surveys no longer reflect the true patient voice.
- How real-time feedback drives immediate improvement
- Building cultures that truly listen
- Technology that strengthens — not replaces — human empathy
- What leaders must prioritize for better patient experience
Episode 4: The Future of Healthcare: Virtual Nurses & AI Doctors
In this visionary episode of Beyond the Bedside, host Michael Duggan sits down with Dr. Bonnie Clipper—a nationally recognized nurse futurist, innovation strategist, and pioneer in virtual nursing. With over two decades of leadership experience, Dr. Clipper has been at the forefront of integrating technology into nursing practice to enhance workflows, reduce burnout, and improve patient outcomes.
From bedside care to boardroom innovation, Dr. Clipper shares her transformative journey and reveals how AI, virtual care, and innovation cultures are redefining the nursing landscape.
Episode 3: Building the Future of Healthcare Leadership with Geoffrey Roche
In this powerful episode of Beyond the Bedside, host Michael Duggan sits down with Geoffrey Roche—a nationally recognized healthcare leader, diversity advocate, and education innovator shaping the future of workforce development.
From his roots as the son of a nurse to becoming a Forbes Business Council leader, Geoffrey shares his journey of mentorship, resilience, and purpose in reimagining healthcare leadership.
Episode 2: Building Culture & Career Growth: Leadership Insights with Jen Law, CHRO of Vail Health
In this powerful episode of Beyond the Bedside, host Michael Duggan sits down with Jen Law, Chief Human Resources Officer at Vail Health, whose 20+ year career in HR has spanned hospitality and healthcare.
From career growth strategies to workforce wellbeing innovations, Jen shares actionable insights on leadership, employee engagement, and building a thriving organizational culture.
Episode 1 – Leading with Purpose- Innovation & Equity in Healthcare with Genevieve Caruncho-Simpson
In this FIRST powerful episode of Beyond the Bedside, host Michael Duggan sits down with Genevieve Caruncho-Simpson—named one of Modern Healthcare’s Top 25 Emerging Leaders and Top 25 Minority Leaders.
From personal tragedy to national recognition, Genevieve shares her journey of resilience, authenticity, and purpose in the ever-complex world of healthcare.
