Process @ The PEAK 

  
The ability to Attract, Qualify, Hire and Retain candidates is paramount.  One third of CEO's say this is their #1 issue.   
  

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Employee turnover rates are high, few employees are engaged, and unemployment is near record lows.

Employers across the country are struggling to find qualified candidates.  The employment landscape is ever changing and there are a couple factors that have led to the frustration we often hear about from our clients.  

  • Top performers (Top 15-20% of productive employees) rarely look at job boards.  When surveyed top performing candidates overwhelmingly reported finding their current role through a trusted recruiter, and secondly through their own network of connections.  
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  • Candidates have more job options than ever; some industries are reporting 3 openings for every 1 qualified candidate
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  • According to the AARP, 10,000 baby boomers are turning 65 every single day, and this is expected to continue into the 2030s.  There are simply not enough workers to replace those retiring.  Most importantly there will be vast shortages of higher level proven and qualified leadership.   

Engaging the services of PEAK will deliver your message directly to the top 15-20% of performers across the industry.  Ensuring your message is clear, consistent, and personally delivered to a targeted list of candidates is how successful companies are growing.  It starts with hiring the best candidates.  

Top performers who are already proven and successful in your industry are coveted by their current employers.  Not only do you have to overcome the likely possibility of a counter offer, just getting the attention of their top performers is a challenge.  Those professionals are busy exceeding goals, and they understand the value of networking with a time-tested recruiter who can keep them aware of opportunities in the market.  They simply don't have to look for positions, they receive calls from us on a regular basis.  Over time we develop relationships with them as trusted advisors who understand their current situation, family, interest, and goals.  We understand the factors that an opportunity would need to offer to make sense for them to confidentially explore.  

Many companies, and many recruitment firms rely on bulk email and job board postings as their sourcing method.  In today's highly connected electronic world postings and emails are lost in a mountain of communications.  This is no longer a relevant way to source high level candidates.  To be successful you must have a strong recruitment process that identifies a specific list of target candidates.  At the PEAK our skill sets, process, and network will give you access to speak with and hire from this targeted talent pool.    

Time is short!  At PEAK we can relieve your stress and sleepless nights spent worrying about how you're going to locate, attract, and hire talented people to grow your organization! 

By engaging the PEAK process this allows you to FOCUS on your core business and core customers.  I won't bore you with every detail of our 26-step process.  Just know that you can leave the: strategy, candidate pool development, assessment, interview process, and offer management to us!  Rest easy, we will do all the work!  

PEAK process is all about our Clients  
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P - Process is Client Centric - We become part of your organization; your success is our success.
E Excellence in execution - Every PEAK employee has 100+ Hours of annual skill training. 
A - Achievement of results - Our industry leading metrics and experience delivers 97% of the time.  
K - Karma - We stand behind our work are committed to doing great things for our clients.    


It starts with gaining an understanding of your organization during the Client Consultation session.  

  • Core Values of the organization
  • Position requirements: Skills, Education, and Experience
  • What's your story - What is exciting about your opportunity and organization
  • Existing leadership backgrounds and communication styles

We then Develop the Recruitment Strategy. 
  • ​​Identify Candidate Pool
  • Assess and rank 
  • Create messaging 
  • Create project timeline

Time to pick up the phone!  Candidate Sourcing and Assessment requires excellent skills in breaking through resistance.  We are contacting the top professionals in your market to discuss what is unique and attractive about your organization and opportunity.  These are not people actively looking for a new job.  Knowing how to attract someone who is happy away from their current role is our specialty.   

  • Post - Email - Network to spread the word and create a Buzz in the market. 
  • Cold Call outreach to target list   
  • Assess and Qualify interested candidates for CORE VALUE match!
  • Compare Candidates 

Present Candidates to Client and schedule interviews.  
  • ​Preparation call with Client to cover candidates' motives/interests.  We provide coaching as requested:  Clients commonly ask for our help regarding interview strategy, process and skill enhancement.  
  • Client conducts interviews and assessments
  • Debrief - Rank - Candidate Selection 
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Once a candidate has been selected, we assist you in negotiating an offer and gaining acceptance. 
  • Offer Negotiation​
  • ​​Extend Offer - Our team has a 95% offer acceptance Rate
  • Onboarding - Alignment of details: start date, screenings, reference verification, relocation, etc.  

Continual follow up with candidate and organization. 
  • Scheduled check in calls with both you and the candidate.  Start date, end of first week, month, three months, six months, annually.  We want to be sure your new hire integrates into your culture and is adding value to your team as soon as possible.  
  • As a trusted partner we then would like to assist with your next employment initiative.  Ever consider adding a new revenue stream and need an expert in that space to help you create and deliver this new product?  Helping organizations grow into their PEAK potential drives us every day!  

  
Client 
​Consultation 
Develop
​Strategy
Candidate
Sourcing
Presentation 
and 
​Interviews
Offer 
​Negotiation
Onboarding
Continual 
​Follow Up 
  1. "Mike is an outstanding account executive. Presented very well qualified candidates, did not waste my time with candidates that “might fit”. Very satisfied with his work. The real proof is Mike placed 2 great candidates in hard to fill positions. If I have a position to fill Mike gets the 1st call!”
    Al T. - Kingman Regional Medical Center
  2. “Mike is amazing to work with. He is so thorough in his work – because of his outstanding efforts and ethics, we now have a wonderful employee. Thanks so much!”
    Alicia C - St. Mary's Regional Medical Center
  3. “Everything was great. Mike Duggan was excellent to work with – he was available night and day – placed our person within days!”
    Anita G - Lima Memorial
  4. “My experience with recruiting firms has been limited. I am used to being contacted by a recruiter only at the first screening level. However, this was quite different and I am impressed with both the screening and preparation processes – Mike’s coaching helped me advance in my career.”
    Kathy R - Psychiatric Unit Manager
  5. “Would love to see us working together again. I am very satisfied with the contract we put together.”
    Connie S - Interim Surgical Director
  6. "Created a positive initial impression. Made a conscious effort to understand my company’s philosophy, goals and business needs. Delivered well-screened, qualified candidates. Mike and I have developed a great rapport with one another. He is the first person I think of if I’m considering an external recruitment firm to assist with a search for a leadership position.”
    Kim B. - WellSpan
  7. “Created a positive initial impression. Was thorough in defining my specific hiring needs. Delivered well-screened, qualified candidates.” “My experience has been very positive. I felt my account representative knew the industry, was thorough on his intake meetings and has provided viable candidates.”
    JoAnn C -- University Hospital
  8. “I appreciated working with Mike. He was honest and candid in the conversations and he presented us with viable well qualified candidates. Thank you for a great experience and presenting Erica to our facility; she is working out well!”
    Patricia W - Ephrata Community
  9. “Through sheer coincidence and perfect timing, Mike approached me as a recruiter for a job assignment that I potentially would have missed. His thoroughness and patience in assessment of client needs has resulted in a win-win-win arrangement for all involved. Without any reservation, I enthusiastically recommend Michael Duggan in his advocacy role as a recruiter. He is genuine, thorough, and excellent!”
    Vivian T – Interim Leadership - Health Information Management
  10. “Mike and I met over a phone call last year, right when I was looking for a hospital pharmacist position by the end of my residency training. His professionalism, genuineness and sense of humor impressed me from the day one. He was a good listener, well articulate, responsible and extremely organized person. He took his time to learn my skills, qualities, personality and most importantly my expectations out of a future job. He worked with me through each and every step while looking for the best suitable match. I believe he has a strong work ethic and never fails to follow up with his client. What I find most interesting about Mike is his sophistication, patience and accessibility. He is very friendly and reputable for his craft and service that he provides. My experience with him has been simply amazing. I know that I would definitely work with him in the future and I would highly recommend his service to my friends.”
    Dehali B – Leadership Pharmacy
  11. “Mike is a dedicated and driven recruiter. He really listens and understands precisely what the need is and executes for results, every time. I highly recommend Mike.”
    Joe P – VP Operations
  12. “Having worked with Mike in the past, he is very diligent, tenacious and hard working with any task at hand. His energy and passion for his work shines through all of his actions. He is a pleasure to work with especially in difficult situations and has a real can-do attitude. I really enjoyed working with him.”
    Lisa S – Leadership – Surgical Services
  13. “Mike was wonderful to work with. A true professional, he helped me to navigate and land my dream role. He is through, attentive to his clients, and brings a wealth of experience to his work. During the entire process, Mike kept me informed, and well prepared. I highly recommend his services.”
    S. Muna J – Leadership - Critical Care
  1. 60%
    Report that this road block limits their company's potential
  2. 48%
    Are having trouble Attracting qualified candidates
  3. 1 in 4
    Report challenges with finding cultural fit
  4. 3 in 4
    Employees reported they are open to new opportunities
  5. Below 4%
    Unemployment Rates Nationally
  6. Only 12%
    Of employees consider themselves to be highly engaged